The entire integration spectrum

Glossa Group offers the entire spectrum of instruments, measures and qualified persons required for the integration process.

This spectrum covers the use of sworn interpreters at the initial reception and registration of personal details for applying for political asylum or status as a refugee, and the certified translation of personal documents such as birth certificates, family registers, ID cards and passports, as well as qualified language learning services and courses on social studies, the labour market and training issues, housing, mobility and consumer-related topics. And last but not least, integration measures with personal supervision in the sport, culture and leisure areas, as well as profiling to determine the personal and professional abilities and skills of persons eligible for aid. In-house foreign-language profilers and translators view, assess and translate (certified) the educational und qualification certificates. The final integration process into the labour market is carried out through the provision of temporary employment and placement, competences which are both well-anchored at Glossa Group.

Based on the fact that Glossa Group can cover all integration steps completely and independently, they all build up and interlink harmoniously. The "all services from one source" principle not only improves the orientation and focus of the persons eligible for aid and thus results in better integration successes, but also leads to a significant increase in efficiency and thus saves time and reduces coordination and administration work for the relevant public authorities.

In addition, the unique linguistic/cultural competence of Glossa Group ensures that there is a continuous supervision of those in need, inherent to their own culture and language, in order to overcome obstacles, so that the integration chances also increase significantly thanks to this competence. The reliability and quality of the statements about persons, their motivation and qualifications also increase. Uncertainties about persons and imprecise profiles are eliminated to the greatest possible extent. The relevant public authorities can work with usable information.

• Profiling
• Qualification
• Training modules
• Labour market integration

Profiling

• Gathering school, university, educational and training certificates. Compiling job references and other employment certificates.
• Viewing and assessing formal qualifications by educational, culture and linguistic experts.
• Officially recognised translation of relevant formal qualifications.
• Help with the reconstruction of lost documents.
• Authentication and acceptance of relevant school and training qualifications.
• Recording and evaluating professional skills. Determining the degree of conformity between formal qualifications and the actual level of education or professional experience.
• Determining the duration of employment, position in the company, actual responsibilities and deviations from the job profile here.
• Recording and evaluating personal skills and obstacles such as linguistic ability, motivation, collegiality, reliability, tenacity, ability to work under pressure, flexibility and concept of hierarchy.
• Drawing up integration plans.

Qualification

• Clarification of linguistic prerequisites.
• Clarification of knowledge and skills.
• Differentiated analysis of the working conditions and job in the person's native country.
• Carrying out work placements to determine the knowledge level and, if necessary, to determine a workplace-related qualification requirement.
• Testing the willingness and ability to participate in educational programmes.
• Gathering information about available further education and training programmes and their supporting organisations.

Training modules

• Training modules concerning language instruction: Instruction based on requirements. Carrying out entry-level tests. Building up a basic vocabulary for everyday life. Using modern didactical means.
• Training modules concerning the regulatory framework of labour law and the current practice in the working world.
• Training modules concerning the housing market, house/flat hunting and everyday life at home.
• Training modules concerning the legal situation and politics/economy in this country.
• Training modules concerning health care: Access to family doctors/specialists, care personnel and hospitals. The importance of health insurance companies and their services.
• Training modules concerning the education system: School organisation and diplomas, training and retraining, studying, advanced training.
• Training modules concerning mobility: Using public transport; the highway code and prerequisites for personal car use.
• Training modules concerning health, nutrition and consumer behaviour.
• Training modules concerning sport programmes and recreational activities.
• Training modules concerning anti-aggression training: Among others Learning prevention and de-escalation strategies and verbal conflict resolution strategies.

Labour market integration

• Ascertaining and writing CVs.
• Preparing informative application documents.
• Utilising and extending employer contacts and existing networks in the private sector in order to place persons eligible for aid.
• Presenting and discussing job offers; joint preparation for job interviews.
• Using integration tools in collaboration with the employment administration agency (integration allowances for employers, promotion of vocational training, etc.).
• Follow-up supervision after starting work.